1. Detailed description of goods and/or services

Blue Peter Property Holdings (Pty) Ltd T/A Blue Peter Hotel is a business in the hospitality industry that provides hotel accommodation.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 (two) days and delivery confirmed by way of confirmation voucher.

3. Return and Refunds policy

The provision of goods and services by Blue Peter Hotel is subject to availability. In cases of unavailability, Blue Peter Hotel will refund the client in full within 30 days.

4. Customer Privacy policy

Blue Peter Hotel shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:


5. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Blue Peter Hotel bank account, the details of which will be provided on request.

6. Card acquiring and security

Card transactions will be acquired for Blue Peter Hotel  via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details

Customer details will be stored by Blue Peter Hotel separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility

Blue Peter Hotel takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of South Africa and Blue Peter Hotel chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature .

11. Variation

Blue Peter Hotel may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by WebChannel Design based in South Africa.

13. Blue Peter Hotel contact details

Company Physical Address: 8 Popham Road, Bloubergstrand, 7441

Email: info@bluepeter.co.za

Telephone: +27 21 5541956